Shopping is enjoyable for some but a chore for others. While most of us take it for granted, it can be a huge milestone for the individuals we support and our residents.
Meet Julie, an individual we support at Fir Tree Lodge, our supported living service in Surrey. They have recently overcome their anxiety and fear of going out to the shops. Julie mostly kept to her own company, finding comfort in familiar routines and the supportive staff at the service. The outside world always felt overwhelming. Crowds, loud noises, and even the sound of someone coughing could cause anxiety.
For a long time, they had avoided going out alone. The thought of walking around a busy supermarket, with its beeping tills, tannoy systems and overly loud chatter, was worrying. But they wanted to try.
The staff at Fir Tree Lodge helped Julie prepare. They talked through everything they might need – their address, a note with the service’s phone number, and a plan for what to do if they felt overwhelmed. If they needed help, they were also encouraged to go to the store security guards. They then also agreed on a time for them to return so everyone felt safe.
Julie set off with her headphones on, playing familiar white noise sounds. The streets were busy, but they remained focussed. They arrived at the shop, got what they needed and stood in line without feeling pressured.
Their confidence was growing, much like that of the residents at Kingly Croft, a specialist neurological rehabilitation service in Leicestershire. Colleagues there had captured moments of residents doing their weekly shopping – a simple yet empowering task for them.
Trips like these build independence, boost confidence and even help with skills like general communication and self-checkouts. Shopping can also be therapeutic and calming, releasing dopamine and offering a quick lift in mood.
It was a simple trip to the shop, but for all of our individuals and residents who suffer from anxiety and fear, it is a big step and one step closer to independence.
(Names within the article have been changed for privacy)
