Personal,
Social and
Emotional
support

We don’t just look after the clinical needs of the people we support. We look after the whole person, and that includes their personal, social and emotional needs.
 

Personal, Social and Emotional support

We don’t just look after the clinical needs of the people we support. We look after the whole person, and that includes their personal, social and emotional needs.

Through a holistic and innovative approach to care in all our services, we place the individual at the heart of everything we do. We work really hard to understand everyone from the start, so that we can design a personalised care plan that's aligned with all their needs and preferences, and unlocks their potential.

Through regular care reviews and 1 to 1s we help people progress to a more independent future in a way that's right for them. And with care, compassion and expertise we’re able to ensure everyone we care for feels happy, safe, empowered and connected to their community.

Personal support in action

 

“We look after the person as a whole. When somebody has fallen apart, and they’ve gone through the worst possible experience, we’re able to support them and put them back together.”

Marina,
Neurological Rehabilitation Consultant,
Christchurch

Supporting Friends and Family

We pride ourselves on the fact that our care extends beyond the individual to their wider family and friends, as we understand the wider impact complex conditions can have.

We know that offering highly flexible, personalised support can make a difference not just to the person with the condition, but to their family and friends as well. By empowering people to live more independently in our care and to feel happy and safe, we are not only improving their quality of life, but those around them too.