CQC confirms registration required for case management providers

The Care Quality Commission has provided a response this week to a request from the British Association of Brain Injury Case Managers (BABICM) and Case Management Society UK (CMSUK) for clarification of the long-running question of whether case management providers are required to be registered with CQC.

While the varied nature of case management activities made it impossible for CQC to give a definitive answer, the response makes it clear that having “an ongoing role in direction and control of a regulated activity” constitutes “carrying on” the regulated activity. This means that if case managers manage and supervise care staff responsible for carrying out personal care, they are very likely to be deemed to be “carrying on” a regulated activity and should therefore be registered with CQC accordingly.

This is a very welcome clarification for ACG’s case management division, who have all sought and gained registration with CQC, four of them with an ‘outstanding’ rating.

The full response from CQC can be found on the BABICM website.