Our new Service Manager at Park House, Naomi Amoni, gives us an insight into her care background and experience, her team at Park House, and her vision for the future of the service.
Park House is our Neurological Rehabilitation Service in Bedfordshire providing specialist post-acute rehabilitation, as well as management of long term neurological conditions.
Can you tell us a bit about your career background and experience?
“I started out as a Healthcare Assistant. I then worked in Live-in Care, and also in Care Homes.
“I then got the opportunity to become Team Leader where my career really started. Being a carer helped me to be where I am now because I was able to understand care on a deeper level and everything that it entails.
“When I was a Team leader I was dealing with medication, managing the team and creating care plans.
“I then realised that I wanted more knowledge and experience within hospitals, so I decided to become a Healthcare Assistant in a hospital. I started working at Chelsea and Westminster Hospital then I went to King’s College Hospital.
“At King’s College Hospital I was working in a trauma ward as Head of Healthcare Assistants. The trauma ward came with a lot of challenges because we were dealing with a lot of immediate accident cases, but working there made me stronger in my career.
“From there I went to Homerton Hospital where I worked as a Rehab Assistant. While working there I completed an NVQ Level 5 and eventually became Care Coordinator. I was managing rotas, sending out referrals, and assessing and coordinating Multidisciplinary Teams.
“From here I became a Service Care Manager in a Care Home where people had Rehabilitation needs, Dementia, Parkinson’s disease, and Learning Disabilities.
“And now I am Service Manager at Park House. I am originally from London, but I needed a challenge outside of London which brought me here.”
What is your favourite thing about working at Park House so far?
“I love Park House. I knew it was going to be a challenge, but I like challenges; I like anything that keeps me motivated and engaged. I like the challenge the service gives me.”
Can you give us a brief overview of the services that are provided at Park House?
“We are a Neurological Rehabilitation Service in Bedfordshire. We offer specialist post-acute rehabilitation, as well as management of long term neurological conditions.
“Most of our residents are here for six weeks, and by this time 90% of their goals are met, however we can extend their stay where needed.”
What are the team like at Park House?
“The team here are honestly amazing.
“My deputy is great too. I wouldn’t be able to do this without her. She holds Park House in her heart, and genuinely loves it. No matter what challenge or task you give her, she is always ready to take it on.
“My care staff are incredible. They are always eager to learn and adapt to the changes that are needed.
“I have a very good Multidisciplinary Team. I also have nothing but praise for our Physiotherapy team. Our referrals always tell us that ‘if you bring someone to Park House with a physical need, they will achieve their goal in no time.’”
What is your vision for the service and where would you like it to be in the next few years?
“My main goal is to take us from a Good CQC rating to Outstanding. If I have to work day and night to get it done, then I will.
“I want Park House to be one of the best services we have at Active Care Group.
“I want referral teams to hear about how good our service is, and to always refer residents to Park House.
“I want residents and staff to be proud to be here. I want Park House to stand out for the amazing care that we give to our residents.”
And finally, what do you like to do in your spare time?
“I am a Mum with a 5 year old daughter so I love spending time with her and getting quality family time.
“I also love watching films.”