Supported Living Care Service in Surrey

At Willowmead, we provide our people with the support they need, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.


Capacity up to 13

Supported Living

All genders


Supported living care that puts the individual at the heart of everything we do.

This service is regulated by the Care Quality Commission. Click here to view our latest report & rating.

Welcome to Willowmead, a supported living care service based in East Molesey, Surrey. We offer a warm, nurturing environment with a holistic approach to care, encouraging a unique environment of support for young people and adults with autism, learning difficulties and mental health needs.

Everyone at Willowmead is committed to making people’s lives better, enabling our residents to achieve their hopes and dreams through round the clock access to unprecedented levels of care and support. Our vision is to make a difference; to enable people to optimise their potential and enjoy full, rewarding lives.

Active Care Group‘s core values are a commitment to putting the individual at the heart of everything we do, providing a seamless, personalised package of care that reflects the users wishes, hopes and expectations, taking the time to get it right.

Willowmead supports young individuals transitioning through the first years of young adult life. We support people with autism, learning disabilities, mental health and other complex needs. The service has evolved since it opened in 2015 to provide specialist support for people with emotionally unstable Personality Disorder/Borderline Personality Disorder and Attachment Disorder. The people supported at Willowmead are of mixed gender identities and their ages range from 18 to 26 years old.

At Willowmead we work closely with the people we support to improve their confidence and manage their anxieties as well as to provide people with the skills to progress towards more independent living. We can support people to attend local colleges, to access voluntary or paid employment opportunities, to gain skills in budgeting and daily life skills such as cooking and cleaning. We support our people to attend local activities i.e. bike riding, swimming, going to the gym or practicing their faith. Our large private garden is perfect for social events such as BBQ’s and parties, as well as being an ideal space to entertain friends and family.

Support at Willowmead is delivered differently across the house and in the studio flats. In the house, the team work with the young people we support to look at their future pathways, developing their interests, goals and future aspirations. Our links with local colleges and Surrey Choices combined with our teams’ passion to support our young adults, enables us to explore further experiences to develop people’s quality of life.

In the studio flats, staff support people who present complex needs and challenging behaviours. Staff work to develop care and support in safe and modified environment. Our team are trained in supporting people with Positive Behaviour Support, and alongside the Assistant Care Practitioners, staff are able to help people to develop community connections, linking in with different community projects.

Conditions we support, but are not limited to:

  • Epilepsy
  • Brain injury
  • Autism
  • Learning difficulties
  • Sensory impairment
  • Mental health
  • Physical disabilities
  • Other complex needs

13 studio flats / bedrooms

Willowmead has capacity for up to 13 residents where we care and support them in their everyday care needs.

Shared bathrooms

Our bathrooms are room equipped with modern furnishings and equipment making it easy to use for residents of all capabilities.

Communal lounges

Our communal lounges are where residents come together for activities and to socialise in a friendly environment.

Communal kitchen

All residents are encouraged to gather in the kitchen and interact in a community setting during meal times.

Large garden area

The garden area is always full of residents interacting, playing games enjoying a book or training their green thumbs.

Large summer house

All residents have access to our large summer house, perfect for activities and interacting with other residents.

Download our Brochure

Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. Download our brochure to learn more about the services we provide at Active Care Group.

Commitment to Quality

At Willowmead we have aligned and agreed our strategic goals to define what we want our organisation to achieve. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents.

Passionate about people, passionate about care.

We don’t just look after the clinical needs of the people we support. We look after the person, including their personal, social and emotional needs. Through highly flexible, personalised support can make a difference not just to the person with the condition, but to their family and friends as well. Let some of our residents and members of their families tell you about how we’ve been able to help them and their loved ones.


Deliver life-changing care & develop your career with us.

At Active Care Group we’re always interested in speaking to people passionate about care. As the UK’s leading provider of Complex Care we have a wide variety of flexible roles with personal career pathways that enable staff to develop their skills, knowledge and expertise within a supportive community.

Our Address

1 Willowmead, Summer Road, East Molesey, Surrey, KT8 9LR

Contact Number

Tel: 020 8398 8664

We're here, let's talk.

We’re here to talk to you about any care needs you may require. We have a dedicated team ready to assist you with whatever you need. Active Care Group has been providing complex care for over 30 years.

Contact us today using the form below :

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