Residential care service for adults with learning disabilities in Hartlepool

Burbank Mews is a specialist residential care service in Hartlepool, County Durham, for up to 12 adults who have learning disabilities, autism, or other complex needs, such as challenging behaviours. Our multi-disciplinary team (MDT) pride themselves in supporting and guiding residents, and listening to residents’ wants and needs, ensuring everyone is made to feel respected and content.

Our holistic person-led approach is driven through tailored support plans of positive mental and physical wellbeing that entail our pathways ethos of delivering support through the fundamental principles of positive behaviour support (PBS). The aim of our accomplished PBS framework is to enable residents to live their very best life possible, where aspirations are encouraged and quality of life for all is improved by reducing levels of challenging behaviour.

We understand that each resident has individual preferences and requirements, which is why our highly qualified team works closely with the community teams for people with learning disabilities. We have specialists in psychiatry, psychology, speech and language therapy (SALT) and occupational therapy and provide community integration support by developing links with employers and other local services.

By caring for each residents’ specific wants and needs, and by fostering an environment of growth, inclusion, honesty and integrity, our residents are empowered to have meaningful and rewarding lives. Our comprehensive specialist care gives our residents the space to express themselves while growing in confidence and resilience.