Case Managers gather for Active Care Group’s first Case Management Conference.

Case Managers gather for Active Care Group’s first Case Management Conference.

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On September 25th, 2025, the Mercure Daventry Court Hotel was filled with energy as Case Managers, Clinicians, and Professionals from across the UK gathered for Active Care Group’s first Case Management Conference. This year’s theme, ‘Reimagining Case Management: Innovation for Impact,’ set the stage for a day packed with powerful stories, cutting-edge ideas, and a sense of purpose for everyone working in the field of complex care and rehabilitation.

The exhibition hall was a hive of activity, with leading organisations such as BABICM, Brain Injury Group, Chroma, CMSUK, Day One Trauma Support, Design for Independence, Innova, IRCM, Proactive Prosthetics, Smart Rehabilitation and our very own Neural Pathways and Active Care Group, many more sharing resources, services, and opportunities for professional development.

Keith Browner, Chief Executive Officer of Active Care Group, opened the conference and welcomed everyone to this exciting day.  

The morning sessions set a powerful tone. Sally Kimberley, Managing Director for Care in the Home/Case Management, outlined the coming together of two impactful divisions withing Active Care Group and the exciting collaborative future that lies ahead.

Day One Trauma Support introduced themselves to the audience and one of their clients, and now advocate, Paul Price. His deeply personal account, ‘Surviving the Manchester Arena Bombing’ left a lasting impression. Paul’s journey from trauma and loss to resilience and purpose highlighted the profound impact that case management and community support can have on rebuilding lives. You can read more of Paul’s story here: Paul’s Story

Amit Chatterjee and Kirstie Corfield of Active Care Group then took delegates through ‘The Full Client Pathway,’ demonstrating how client focussed approaches are transforming neurorehabilitation and complex care. They also shared the exciting plans of Active Neuro, our technology-enhanced rehabilitation service.

Throughout the day, the theme of empowerment echoed in every session. Nicola Ewell of Tania Brown Limited, one of our case management companies, shared how she adapted her practice to help clients find their voice, while Jennifer Robinson and Ted Littlewood discussed how Active Care Group is redefining its proposition in a competitive market.

Alan McDougall, Clinical Director at Proactive Prosthetics, showcased the latest advances in prosthetic rehabilitation, reminding attendees that technology and innovation are changing lives every day.

The afternoon brought a focus on new thinking for persistent challenges. Dr. Romy Sherlock and Andy Laird, Co-Directors of Retraining Pain, introduced practical, evidence-based approaches to pain rehabilitation, encouraging delegates to rethink how they support clients living with chronic pain.

Dr. Emma Cotterill’s session on the Empowerment Behavioural Management Approach (EBMA) offered a framework for supporting individuals with brain injuries and the systems around them, emphasising on collaboration.

Our final presentation was from the glorious Eva Abley, accompanied by Emma Rush, Partner at Irwin Mitchell and Laura Seager, Senior Case Manager, Brownbill Case Management Services. Eva talked openly about her journey with Cerebral Palsy, with humour and light. The audience was completely captivated by Eva and it truly was an uplifting way to end our day.

Eva continued to network afterwards and sold out of copies of her book “The Good, The Bad and The Wobbly.” Those who were unable to pick up a copy on the day can purchase one here: Eva’s Book

As the day drew to a close with a lively networking reception, the sense of community and shared interests was evident. Delegates left inspired, and reminded of the profound difference that compassionate, innovative case management can make. A big thank you to everyone involved in this inspiring event.