A rating of ‘Good’ from the Care Quality Commission (CQC) reflects a commitment to high standards, quality care, and continuous improvement. Recently, both Bethany House and Bethany Lodge, our residential living care services in Kent for those with epilepsy, brain injuries and degenerative illnesses, have attained this in their most recent inspections, carried out in March. The reports highlight the improvements being made at both services, congratulations to the teams!
Bethany House
Upgraded to ‘Good’ since their last inspection, the latest report highlights several key areas where Bethany House excels:
Safe care and treatment: The report noted that Bethany House ensures a safe environment for its residents. Safety protocols are meticulously followed, and staff are well-trained to handle any emergencies effectively.
Effective management: The leadership at Bethany House was commended for its strategic approach to care management. The staff are supported through ongoing training and professional development, ensuring they are equipped to provide the best care possible.
Caring staff: One of the standout points in the report was the genuine compassion exhibited by the staff. Residents and their families expressed high levels of satisfaction with the care provided, emphasising the staff’s dedication and kindness.
Responsive services: Bethany House has demonstrated an ability to adapt to the needs of its residents. Whether it is through personalised care plans or responsive health interventions, the service ensures each resident’s needs are met promptly and effectively.
You can read the full report on the CQC website.
Bethany Lodge
Retaining their ‘Good rating, key highlights from their report include:
Safe environment: Similar to Bethany House, Bethany Lodge ensures safety is a top priority. Rigorous health and safety checks are conducted regularly, and staff are vigilant in maintaining a secure environment.
Effective care practices: The effectiveness of care at Bethany Lodge is evident in the positive health outcomes for residents. The report commends the comprehensive care plans and the seamless coordination with healthcare professionals.
Compassionate care: The caring nature of the staff at Bethany Lodge shines through in the report. Residents feel valued and respected, which significantly enhances their quality of life.
Strong leadership: The leadership at Bethany Lodge is recognised for its clarity of vision and commitment to quality. The management fosters a culture of openness and continuous improvement, making sure the service remains at the forefront of excellent care provision.
You can read the full report on the CQC website.
The journey to achieving a ‘Good’ rating is thanks to all the hard work of everyone at Bethany House and Bethany Lodge. From the leadership team to their support workers, every team member plays a crucial role in achieving this success.
Babatunde Ogunsanwo, Registered Manager at Bethany House and Bethany Lodge, said: “Our primary focus at Bethany House and Bethany Lodge is to deliver safe, high-quality care to our residents. I am thrilled that our dedication has been recognised with a ‘Good’ CQC rating. This achievement is a testament to the hard work and unwavering commitment of my team, for which I am profoundly grateful.
“When I joined Bethany House and Bethany Lodge in October 2023 as a registered manager, I felt a deep connection to our mission. This recognition is incredibly meaningful to me, and my team. I am confident that we are on the path to achieving greatness within our service.
“As we celebrate this milestone, our passion and commitment remain as strong as ever. We are dedicated to making continuous improvements, ensuring we provide exceptional care and foster a positive environment for both residents and staff.
We are on an exciting journey to consolidate our ‘Good’ rating and uplift Bethany Lodge and Bethany House from ‘Good’ to ‘Outstanding’ in years to come.”
Looking ahead, both Bethany House and Bethany Lodge are committed to sustaining and enhancing their quality of care. They aim to not only maintain their current standards but also to explore innovative ways to take both services to the next level!
For more information on both services, please visit Bethany House and Bethany Lodge‘s webpages.
