We’re pleased to announce the launch of our Complex Supported Living service, offering care for adults with complex needs, including learning disabilities or autism. Individuals may have secondary mental health needs or long-term physical conditions.
A handful of our existing Supported Living services are currently being transformed into suitable living for the individuals we will support. Further brand-new properties are being redeveloped to be suitable for individuals to live independently, whilst receiving care and support from experienced teams. The launch will take place initially at Woodland Court in Surrey and late into 2025 and early into 2026, services across Hampshire and Sutton will be opening.
We will ensure families and other key stakeholders, in addition to the individuals being cared for, are involved in developing their own care plans and in choosing the way they live their lives whilst being encouraged to continue their hobbies, to try out new experiences and to learn new skills. We provide compassionate and individualised care through Positive Behaviour Support (PBS). Our approach is centred on understanding and nurturing each individual’s unique needs to enhance their quality of life.
The services are being developed currently with those unique needs in mind. The flats will be single person properties that are neutrally decorated, encouraging the individuals living there to personalise the space and make it their home. Additional adaptations will be catered to the needs of the individual once their requirements have been identified.
The team, consisting of a Specialist PBS trained and experienced Operations Manager, Service Manager and Support Staff, provide 24-hour care, tailored to meet the needs of the individuals we support. Support Staff will be trained to high level, with specific training dedicated to the individual’s care plan. Recruitment of staff will be carefully considered, and they will be able to mobilise between the services, ensuring that individuals are able to see familiar faces and build trust. We take a trauma-informed approach to the individuals we support and they will receive a minimum of 1:1 support 24-hours a day.
Chief Executive Officer Keith Browner said, “Our Complex Supported Living service is an exciting step forward for Active Care Group. We’re proud to be able to offer this specialist dedicated service for individuals with complex needs and look forward to sharing the progress and development of this service throughout 2025 and into 2026.”
Our commitment is to empower individuals with complex needs to live and thrive within their own environments, where they feel safe, valued, and supported. By fostering person-centred approaches and building tailored support systems, we enable greater autonomy and dignity. This proactive and compassionate model not only enhances quality of life but also significantly reduces the need for restrictive practices, ensuring care is always respectful, responsive, and rooted in the individual’s strengths and aspirations.
Find out more about our Complex Supported Living service here.