Active Assistance
Specialist Complex Care at Home Across the UK
For over 30 years, we’ve supported people and families across England through compassionate, person-centred care tailored to individual needs.
We empower people to live safely and independently in the comfort of their own home.
30+
24/7
CQC
Care Inspectorate
Specialist Care Services at Home
From the point of injury through to long-term community support, we deliver specialist care at every stage. We specialise in:
Learning Disabilities and Autism
Brain Injury
Spinal Cord Injury
Domiciliary Care
Neurological conditions and Neurodegenerative Diseases
Respiratory and Ventilation Conditions
Gastro-Intestinal Conditions
Personal Care (TDDI Registered)
Watch our Client Stories
We’re proud of the exceptional care we provide but don’t just take our word for it – hear from some of the people we support

Patty’s Story

Rob’s Story

Alex’s Story
Why choose Active Assistance?
Choosing a care provider is one of the most important decisions a family can make. Our services are aligned with the core values and inspection standards of the Care Quality Commission (CQC) and we are Treatment of Disease, Disorder or Injury (TDDI) registered, ensuring the people we support are always at the heart of everything we do.
Here’s why families across the UK trust us with their loved ones:
Deep expertise across neurological, spinal, respiratory and brain injury conditions, built over more than 30 years of delivering specialist complex care at home. Our experience means we understand the nuances of these conditions and the level of clinical skill required to support them safely and confidently.
Whether your loved one needs round-the-clock support or scheduled visits throughout the day, we offer both live-in and live-out care packages. Each one is tailored around your loved one’s routine and your family’s needs, giving you flexibility without compromising on quality.
Every care plan is built around the individual, taking into account their clinical needs, personality, goals and lifestyle. Plans are reviewed and adapted as those needs change, ensuring care always reflects who your loved one is today, not just what they needed when care first began.
Actions completed by our teams are reflected in an end-to-end compliance view, capturing staff supervision, appraisals, observations and client interactions. This means quality and oversight are maintained at every level, giving families full confidence in the care being delivered.
We care for the individual and support the wider family too, because we understand the impact a complex condition has on everyone involved. From practical guidance to emotional reassurance, we’re there for the people around your loved one as well as for them.
These are the values that guide every member of our team, every day. They shape how we recruit, train and support our carers, and they’re what families consistently tell us they feel from the moment we step through the door.





Patti - Active Assistance client
Hugh's Family - Active Assistance client
Asher's Carer - Active Assistance client
Make an enquiry
When someone you know needs complex care at home, finding the right provider matters.
Our team is here to answer your questions, talk you through the next steps, and help you understand what care could look like for your family. Active Assistance (part of Active Care Group) has been providing specialist complex care for over 30 years.
Get in touch with our team today using the form below and we’ll be in touch within one working day!